We take your privacy very seriously. Please read our policy carefully. This is the website of Rainier Mountaineering, Inc.
Last updated: August 20, 2026
Our street address is 30027 SR 706 East, Ashford, WA 98304. Our postal address is
Post Office Box Q
Ashford, WA 98304
We can be reached via email at [email protected] or by telephone at 888-892-5462. For privacy requests, email [email protected] with "ATTN: Privacy" in the subject line, or write to Rainier Mountaineering, Inc., ATTN: Privacy, Post Office Box Q, Ashford, WA 98304.
We will always protect any personal information you provide us to our maximum capabilities. "Personal Information" is defined as any information that can be used to identify or contact you. This includes, but is not limited to, a first and last name, email address, mailing address, and other contact information.
Should you provide your email address to Rainier Mountaineering, Inc., it may be shared with our partner Whittaker Mountaineering, Inc., a climbing gear vendor. We do not sell your personal information. Apart from the advertising and analytics providers described under "Use of Browser Cookies" below, we do not share or give away your information to third parties for marketing purposes without your express permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request, and to contracted service providers for purposes of providing services relating to our communications with you. This information may also be used in aggregate to create general market reports for RMI.
Our email marketing is permission-based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), including through Facebook contests, other marketing activities, and events, (b) you have completed online registration, registered for a Rainier Mountaineering, Inc. program or otherwise have an existing relationship with us, or (c) we have received your email address from a partner company, such as Whittaker Mountaineering, Inc. We respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy, automated way for you to cease receiving emails from us. If you wish to do this, simply follow the unsubscribe link at the end of any email. If you believe you have received an unwanted, unsolicited email, please forward a copy of that email with your comments to [email protected] for review.
If you send Rainier Mountaineering testimonials, photos, or other content expressing your opinions or likeness, you grant RMI a non-exclusive, royalty-free licence to use that content in our marketing, including our website, email, and social media. You keep ownership of your content, and you may withdraw that permission at any time by contacting us at [email protected].
Rainier Mountaineering does not knowingly collect personal information directly from children under 16. Climbers under 16 may take part in RMI programs, but their registration must be completed by a parent or legal guardian, who provides the information and consents to its use for that program. If you are under 16, please do not register for our newsletter, create an account, or otherwise submit information through this website — ask your parent or guardian to do so for you. If you believe a child under 16 has provided us information directly, contact us at [email protected] and we will delete it.
To provide a better Site experience, we may ask for limited Personal Information for such uses as correspondence, Site registration, booking requests, program descriptions, surveys, and/or contests. If you are a registered user of RMI's website, we may combine information about your use of site products and services with other online and offline information from RMI program registration to provide you with relevant communications.
For information about registering for a program, please see our RMI Registration Policies.
RMI collects IP address information used to access our site. This information is used to monitor visitor interactions with the website. No personal identity information is linked to IP addresses.
Information submitted through this website, including payment information, is transmitted over an encrypted (TLS) connection and payment details are processed by our PCI-compliant payment provider. Please note that ordinary email is not a secure channel; do not send credit card numbers or other sensitive financial information by email. In addition, we have appropriate security measures in place in our facilities to protect against the loss, misuse, or alteration of information that we collect via our website.
Like most websites, RMI makes use of browser "cookies." Cookies are small text files placed on your computer's hard disk by our server that allow us to quickly check your status as a subscriber and facilitate access to your preferences or RMI profile. We also work with advertising and analytics providers who set cookies and similar technologies in order to measure site usage and to serve you relevant RMI advertisements on other websites. Under some state privacy laws this activity is treated as "sharing" or "targeted advertising." You can opt out at any time using the cookie preferences control on this site, and you can also block or delete cookies through your browser settings.
We provide links to other online resources we believe will be helpful or informative. Rainier Mountaineering, Inc. is not responsible for the content that appears on those sites, and we do not endorse them. Please consult those sites' individual privacy policies in order to determine how they treat user information.
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page viewed, and a description of the page on which the Web Beacon resides (the URL).
Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request that we correct or delete it, to receive a copy of it in a portable format, and to opt out of targeted advertising or the sharing of your information for that purpose. We will not discriminate against you for exercising any of these rights.
To make a request, email [email protected] with "ATTN: Privacy" in the subject line, write to Rainier Mountaineering, Inc., ATTN: Privacy, Post Office Box Q, Ashford, WA 98304, or call 888-892-5462. We will verify your identity before acting on a request, and we will respond within the time period required by applicable law. An authorized agent may submit a request on your behalf with written permission.
To opt out of advertising cookies, use the cookie preferences control on this site. To stop marketing email, use the unsubscribe link in any message we send.
We keep personal information only for as long as it is needed for the purposes described in this policy, to run the programs you register for, and to meet our legal, tax, insurance, and safety-record obligations, after which we delete it or remove its identifying details.
We may update this policy from time to time. Material changes will be posted on this page with a revised effective date.
